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Why Do So Many Companies Discount Their Training Needs?

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Most companies that  have considered training for their business are divided into two schools of thought, some say that they have good experience with  training companies and some  have not.I have talked to so many people who work in large corporations and small alike just to get a barometer on what their training experiences have been and perceptions are. It seems like I get a mixed bag of responses and I will attribute certain issues to those responses later.  A good training company is a company that will remedy any internal employee issues or deficits by  tailoring or customizing a training program that addresses those particular issues. There are also training companies that have and institute training programs that are cookie cutter and broad based – not there is anything wrong with those but, those training programs tend to not produce the desired results that a company thinks they were going to get from the beginning they may have thought that the particular training program would remedy their current situation.

The other school of thought is that a lot of companies just plain do not think that they need the training and believe that they do not work. Just for example and for illustrated purposes this is the best example – The U.S Military has the best trained soldiers in the world hands down in the world. There are many countries that have large and powerful militias but their training is not even close to the U.S’s and that is because the other countries think that they do not need the assessment or address their training needs to be successful, they think they can sustain a victory somehow by shear force and numbers. This could be further from the truth. The proof is always in the pudding and when tested or brought to task proper preparedness (training) always wins! Another short example is one of the most successful football teams in NFL History – the New England Pats. Not an overly talented team by any means but they are trained by one of the best coaches and systems in the league. The other teams think that they can win by merely having the biggest and best players just like in a corporation that has some of the best and brightest employees thinking that they do not need the training because they have the players, NOT TRUE! This is exactly why the companies that have their people trained with tailored or customized outside training programs are stronger performers and better equipped to successfully compete and win against companies that have fooled themselves into thinking that they did not address their training needs. It does not take too many instances for a poorly trained company to realize that do in fact need to assess current situation for prospective training needs

Training programs by good training companies if chosen and vetted properly can be the key to increasing the profit to your bottom line. They will be a tremendous help in creating a harmonious environment for the workplace while taking the pressure and stress off management. So the next time you get an inquiry from a training company, it may be a good idea to see how they can help your business to best utilize your employees strengths and talents.

Corporate Team Building Companies NC – Create a Good Team Culture

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A Good Team Culture is Essential Success in the Workplace

The energy of a good team culture is to a great degree powerful on the execution of our Customer Service Team and the nature of Service we convey to our Customers. Group Culture is the most vital influencer. In Customer Service, our objective is that each of our Customers will get amazing Customer Service and an ordeal of us that will surpass their desires on every last call to our Organization. Every guest will have a vital affair that will urge him or her to return and to purchase more.  To accomplish this objective, we utilize great enlisted people, prepare them well and pay a reasonable wage. Will this, at that point, guarantee this new Team Member will one day be equipped for conveying astounding Customer Service? A superior inquiry may be, will the new Team Member even need to TRY to accomplish an effective result for us and for our Customers?

The Power of a Good Team Culture

The response to this depends to a little degree on the individual themselves. It depends to a whole lot bigger degree on the idea of the Team in to which they are set – the Team Culture of that particular gathering. Inside days of preparing, the gathering will be impacting this new individual’s reasoning. They will discuss their part and their Customers in a way that mirrors the convictions and estimations of their particular gathering. ‘These Customers are largely moronic – they never listen appropriately’. ‘Client’s are continually pointing the finger at us, and it’s not our blame’. ‘Our items are bad and that is the reason Customers are constantly disturbed.’

Each of these announcements mirrors a different sort of a good team culture. Each Culture is identifiable and the general population inside that a good team culture will carry on typically with their Customers – the Culture will decide the conduct. In the cases over, each gathering will carry on in a way that will NOT prompt a positive Customer Service understanding. For instance, a Team that trusts that they are the specialists and that they are over these truly idiotic Customers will be forceful and eager with their guests. They won’t make difference abilities with their Customers and they will be impervious to any preparation. This Aggressive Team trusts that they are not the issue, the Customers are the issue!

Other easygoing explanations made by Team Members will rapidly distinguish the Submissive Team Culture and the Passive Aggressive Team Culture. The intriguing thing about Team Culture is that it is so compelling. Newcomers rapidly trust that the Team’s comprehension of the world is valid and ‘sound judgment’. They embrace the convictions and demeanors that help that particular Team Culture and this drives the standards of conduct inside the Team – what is Ok to do or not do inside this gathering. On the off chance that we need to change the Team execution – we have to change the BELIEFS.

The Beliefs of a Successful Customer Service Produce a Good Team Culture

A high performing Customer Service Team has an exceptionally identifiable Team culture – the Assertive, Customer Focused Culture. They have an arrangement of convictions; states of mind and a standard of conduct that ENABLES them to perform outstandingly well with their Customers and inspire them to ceaselessly move forward. Keep in mind a good team culture originates from the common convictions of the Team. We accomplish this Assertive, Customer Focused Culture by distinguishing the coveted convictions, and by always building and supporting these convictions inside our Team Culture.

It is conceivable to change the way of life of a Company or basically your own particular Team. We change the way we do things through with team building activities. The team building activities will foster the following convictions

  1. This is a GOOD Company – worth working for.
  2. What we do as a Company is of VALUE to our clients. (Counting Exceeding Expectations)
  3. Our Customers are critical. Outside are generally imperative. Interior are clients as well.
  4. We are ALL piece of this Company – associated with a common reason.
  5. Our Team Purpose is essential – we have a key commitment to make to our Shared Purpose.
  6. My work has esteem – I have any kind of effect – what I do is vital to the accomplishment of our Team Shared Purpose.
  7. Each Team Member has a place with this Team. Each has duty to accomplish, to meet Team Leader desires. Each has obligation to oversee and surpass Customer desires.
  8. Achievement is great – accomplishment is great.
  9. To succeed we should show signs of improvement and better – as people and as a high performing Team.
  10. We are a decent Team – and one month from now/year we will be a BETTER Team.

These convictions are the way to achievement in Customer Service. On the off chance that you are on a Management Team, urge your Managers to chip away at enhancing one conviction for each month. Utilize a similar technique on the off chance that you are a Team Leader. Get the Team required by conceptualizing HOW we can enhance every conviction. You will soon receive the rewards as far as better execution, expanded inspiration and enhanced occupation fulfillment.

Consider Team Building Events in the Workplace for Their Residual Benefits

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Many companies look at team building events as an afterthought to spend whatever money they have left at the end of the year mainly because they think of a team building event being recreational.  Granted many team building companies offer Go Kart adventures, cooking events, and alike which are fine to get your personnel to be able to connect and experience fun through recreational activities outside the workplace. These types of recreational events have shrouded the true purpose of team building which is designed to reestablish or mend communication and cooperation that has either broken down in your workplace.

Many companies look for ways to increase efficiency within their personnel that will have residual or long lasting impressions. The companies that have used highly effective well thought out team building activities do see carryovers from the events in their workforce long after the team building events are over. Team building events that do have lasting effects on your personnel should include components such that will reveal or resolve any type to conflict or communication issues that may have been building up or inhibiting progress  among teams, fellow employees or between management.  I had the experience of doing a series of team building exercises for a large national organization that resolved an ongoing conflict with a manager /subordinate for many months and it only took a half of a day to for the breakthrough. During another team building event in which the employees were tasked to work together with employees that they may not to have chose to team up with. One of the participants approached me after the event was over and explained that the team building exercise broke down barrier that she had with another employee and was grateful for the experience!

Properly organized team building events that include problem solving activities, and Training Games with well thought out activities can result in tremendous results for productivity.  Most companies feature a corporate workforce of people that do not know each other well outside of the workplace and therefore are not entirely at ease with each other.  A natural amount of camaraderie will most likely develop between people who interact with each other on a daily basis, particularly those who sit next to or near each other. Team Building Exercises are therefore primarily designed to allow people to get to know each other in a relaxed and informal environment who otherwise would not be given the opportunity to meet each other outside of a professional situation

When in search for a team building event that will have a long lasting effect on your personnel after the event is over you will want to examine and come up with a list of objectives that you will want to accomplish with a particular team building event. Most team building companies will be glad to help you assess and offer a team building event or exercise that will help you address any issues that may be affecting your productivity.

5 Benefits of Team Building Activities

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Having your employees engage in Team Building Activities can be amazingly helpful for nurturing a potent workplace climate within your company. More times than not, employers are always looking for new ways that will help build better communications, enhance job satisfaction, and provide relaxing outlets for expression. The benefits of team building activities can help increase employee retention and boost company morale. Most businesses find that employees become refreshed and rejuvenated following team building activities, a benefit that will surely play a role in improving company productivity and efficiency.

Many organizations that have had team building companies facilitate activities for their employees have seen the benefits of successful team building. Most companies feature a corporate workforce of people that do not know each other well outside of the workplace and therefore are not entirely at ease with each other.  A natural amount of camaraderie will most likely develop between people who interact with each other on a daily basis, particularly those who sit next to or near each other, but people at slightly further reaches of the organization are sometimes left with a faceless impression of each other, sometimes resulting in an unjustified animosity. Team Building Exercises are therefore primarily designed to allow people to get to know each other in a relaxed and informal environment who otherwise would not be given the opportunity to meet each other outside of a professional situation.  Any bonds made during the day can increase the co-operation between employees on an organization-wide level and therefore have a positive impact on the teamwork efficiency of the organization.

Team Building Activities

Any activity that aids in bringing employees together will begin building connections between employees, an aspect of effective team building. Going for bowling or sporting contests, having weekly luncheons with employees, and providing other professional contests that include gift cards or small electronics as prizes can be very helpful for boosting employees’ spirits. Building an effective team requires an atmosphere of positivity, fun, and ease, and these techniques may promote this even further.

Performance

Since fun team building activities provide a natural change of the day-to-day grind, employees may feel rejuvenated  when they come back to the office. High energy and positive team building activities can be a great way to clear the mind and producing a stronger focus on one’s work. Team-building activities can and do play a large role in increasing productivity if implemented regularly.

Employee Retention

Employees who know that they are being supported by their management tend to develop a sense of pride and passion in their work. Building a cohesive team requires engaging with employees, and this often correlates with a low turnover rate. This can save money in the long run, as it often requires money to go through a new hiring process. Plus, hiring someone new drains a company of time, an aspect that can also hinder business productivity. At we have  quarterly office meetings where employees can give their input to solve a problem or save the company and make a suggestion on something that could improve the level of service we provide to a client. Employees feel engaged when they are heard and their ideas are accepted and incorporated. When they feel they make a difference, they stay.

A Valuable Carryover into Personal Life

Today’s employees are looking for a good balance in what they do as an employee as well as personal life. Too much work can be a deterrent to performance and morale. Performing and being involved in team building activities in the workplace can surely carry over into personal life and can prove be a valuable asset for your employees. They may take what they learned during the team building event and apply to family life, and even their involvement and interactions within their community.

Promotes Problem Solving Skills

In the workplace a crisis can happen at any time. Well thought out team building activities that require coworkers to work together to solve problems can improve the ability to think rationally and strategically. Teams that are able to determine when a problem arises and know what they can do about it, can then effectively take charge when a real crisis occurs.

Improving morale within your company can be as simple as providing team building activities on a regular basis for your personnel that will provide a long lasting effect and a positive investment that can yield many years of profitable returns.

How Team Building May Have Affected The Outcome of the Superbowl

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Watching the Super Bowl yesterday I was not surprised of the turn of events leading to the  final outcome even though one team had a considerable lead at halftime. Not that the Atlanta Falcons are poorly managed as a team, but one of the reasons the New England Patriots are and have been so successful is because of the coach Bill Belichick. Belichick is known for having a well oiled machine or system in place. There are a lot of teams that have equally good and maybe even better players but the New England team is a very successful system. Team building is a big part of the successful system that Belichick had built and implemented. Successful team building I believe was responsible for the Pats win in the Super Bowl. The “system” that Belicheck implements uses is a very successful form of team building and that is why they are winners more times than not. It looks like Brady is the star, but it truly is the whole system working together working as a team that makes them so successful

Effective teams must have communication among all members of the group. Effective teams conduct frequent meetings to evaluate the work completed and discuss the status of tasks in process. All members of a team must participate in team meetings or receive updates on how the project stands. When all workers in a business are members of a team, management or owner must ensure that communication is clear and necessary information is available to all.

Clearly defined goals are essential for an effective team. An goal provides all team members with an understanding of what the team is attempting to produce or achieve. For example, a team assembled to reduce scrap rates on a production line can define the project goal to reduce the amount of scrap produced by 10 percent. Goals also set the definition for success. When the processes and improvements reduce the scrap rate by 10 percent, the team has reached the goal of the project successful.

So just as in sports, effective team building practices can lead to a successful and productive workplace environment.