Listening Is So Important For A Successful Work Environment



Learning to Listen

Listening skills can trump a lot of other personal skills when it comes to finding good managers. An active listener can help a business run more efficiently, resolve issues better and be more responsive to the customer.

 Importance of listening skills ?

effective communications

When a leader pays attention to what his team has to say, it can help him better manage them to produce optimal results. Active listening can help a manager pick up on cues from employees. For instance, being alert to passing remarks or recalling details of conversations can often be more useful for information gathering than a direct question. When an employee knows you are really listening, it helps you build a relationship based on trust. If they feel their voice is heard, they are far more likely to come to you with their problems, ideas or solutions. It makes you far more approachable besides making you seem like someone who they can count on to hear them out.With clients being a good listener can translate to business benefit. If your customer airs certain views or mentions their problems directly or indirectly in conversations, an active listener will be quick to spot these flags. Knowing what specific areas to address in your solution for the customer or prospect immediately ups your chances of creating something that will truly solve their problems. This can translate into more top-line growth.


Building active listening skills

active listening skills

Chances are, like many others, you too feel that you are an above average listener. Get a third party to evaluate you through workshops and training sessions and you might be surprised by the results. Quite often, leaders find that there is significant scope for improvement when it comes to listening skills. So how does one go from being an average listener to an active listener when looking to improving listening skills? For starters, you may need to work with professional leadership training experts, to undergo training on communication and listening skills. A third party will be able to assess your listening skills and help you identify potential problem areas. Your multitasking might be getting in the way of having meaningful conversations where your co-workers or team members feel heard. Or you might just be easily distracted. Perhaps you get restless and are impatient for the other person to just ‘cut to the chase’. Maybe you are dismissive of ideas you find unfeasible. But there could be a better way to respond.

Leadership and communication training workshops will teach listening skills and you will learn how to engage with the other person when they are speaking. This may involve responses in the affirmative to show you are following them, or non-verbal cues like a nod of the head, leaning forward as opposed to slouching or leaning away; that assure the other person that you are listening.


Listening is as much about responding

leadership group in room

There are arguably more people who act without listening than the other way round. But it is also important to ensure that after listening to someone you demonstrate your understanding of the problem by evaluating the issue and acting accordingly. If you have heard them out, you need to ensure you have also completely understood what they were trying to communicate. For anything you are unsure about, be sure to ask. Questions are a big part of active listening. Paraphrase what they have said and repeat it back to confirm you have the gist of what they said. It will also send the other person the right signals – that you are listening to every word they say.

Once you master the art of listening, team management becomes that much easier. Ease the way for yourself and your team by getting everyone involved in a workshop that provides listening skills exercises and you will see the difference for yourself. To learn more about listening skills for leaders, please contact Leaders Speakers.




Personal Benefits of Public Speaking


Being able to speak in front people without fear


public speaking anxiety


One of the greatest fears many people have is the fear of public speaking. The thought of standing in front of a large group of people and talking to them is enough to send shivers down their spine. In fact, the fear of public speaking among people even outranks the fear of death.

Nevertheless, this is one of those fears you will need to overcome at some point. There might be some future situations where we might have to stand and present ourselves to other people. Above all, the ability to speak in public is an asset and it comes with several advantages and benefits. It can not only boost some aspects of your personal as well as professional life.

What public speaking can do for you – Free public speaking tips


  1. To start with the basics, it gives you the confidence and ability to overcome your fears. There is nothing more empowering than gaining the ability to beat your fears and insecurities.
  2. Public speaking can contribute to the growth of knowledge. It helps you share whatever valuable ideas and thoughts you might have, with a larger group of people. In return, you also learn a lot when those people challenge your ideas and question your opinions. It allows you to develop a clearer picture of the subject.
  3. Networking is something that most of us will be doing at some point in our professional lives. It is necessary for several reasons. When you attend an event as a public speaker, you manage to establish yourself as a confident thought leader. This allows you to build contacts and open up doors for greater opportunities in the future.
  4. Public speaking helps you develop the ability to persuade. When you speak confidently and convincingly to a large group of people, persuading an individual to carry out a task becomes much easier.
  5. Public speaking is a good way to market yourself as a professional and also to market your business. With the proliferation of the internet, it is now possible to reach out to a global audience with your thoughts and ideas. This allows you to become recognizable on a much larger scale.
  6. It can also improve your critical thinking abilities. When you sit and prepare a speech for a seminar or a workshop, you automatically tend to focus on the quality of your work. You will be forced to do a lot of research in order to get the content right. It will help you develop better ways to deliver your content and design it with relevance.
  7. Your personal life also gains a lot from public speaking. The confidence you develop from public speaking can support you with building more personal relationships. It becomes much easier to socialize and make new friends.

How do public speaking workshops work?

Training in public speaking will have you speaking like a veteran orator in a matter of days. They provide a presentation courses on how to design and deliver quality presentations along with tips on how to deal with fear and hesitation in the presence of an audience. You can feel that you can benefit from these various programs. A public speaking workshop can show you how to improve public speaking skills.