Listening Is So Important For A Successful Work Environment



Learning to Listen

Listening skills can trump a lot of other personal skills when it comes to finding good managers. An active listener can help a business run more efficiently, resolve issues better and be more responsive to the customer.

 Importance of listening skills ?

effective communications

When a leader pays attention to what his team has to say, it can help him better manage them to produce optimal results. Active listening can help a manager pick up on cues from employees. For instance, being alert to passing remarks or recalling details of conversations can often be more useful for information gathering than a direct question. When an employee knows you are really listening, it helps you build a relationship based on trust. If they feel their voice is heard, they are far more likely to come to you with their problems, ideas or solutions. It makes you far more approachable besides making you seem like someone who they can count on to hear them out.With clients being a good listener can translate to business benefit. If your customer airs certain views or mentions their problems directly or indirectly in conversations, an active listener will be quick to spot these flags. Knowing what specific areas to address in your solution for the customer or prospect immediately ups your chances of creating something that will truly solve their problems. This can translate into more top-line growth.


Building active listening skills

active listening skills

Chances are, like many others, you too feel that you are an above average listener. Get a third party to evaluate you through workshops and training sessions and you might be surprised by the results. Quite often, leaders find that there is significant scope for improvement when it comes to listening skills. So how does one go from being an average listener to an active listener when looking to improving listening skills? For starters, you may need to work with professional leadership training experts, to undergo training on communication and listening skills. A third party will be able to assess your listening skills and help you identify potential problem areas. Your multitasking might be getting in the way of having meaningful conversations where your co-workers or team members feel heard. Or you might just be easily distracted. Perhaps you get restless and are impatient for the other person to just ‘cut to the chase’. Maybe you are dismissive of ideas you find unfeasible. But there could be a better way to respond.

Leadership and communication training workshops will teach listening skills and you will learn how to engage with the other person when they are speaking. This may involve responses in the affirmative to show you are following them, or non-verbal cues like a nod of the head, leaning forward as opposed to slouching or leaning away; that assure the other person that you are listening.


Listening is as much about responding

leadership group in room

There are arguably more people who act without listening than the other way round. But it is also important to ensure that after listening to someone you demonstrate your understanding of the problem by evaluating the issue and acting accordingly. If you have heard them out, you need to ensure you have also completely understood what they were trying to communicate. For anything you are unsure about, be sure to ask. Questions are a big part of active listening. Paraphrase what they have said and repeat it back to confirm you have the gist of what they said. It will also send the other person the right signals – that you are listening to every word they say.

Once you master the art of listening, team management becomes that much easier. Ease the way for yourself and your team by getting everyone involved in a workshop that provides listening skills exercises and you will see the difference for yourself. To learn more about listening skills for leaders, please contact Leaders Speakers.




Personal Benefits of Public Speaking


Being able to speak in front people without fear


public speaking anxiety


One of the greatest fears many people have is the fear of public speaking. The thought of standing in front of a large group of people and talking to them is enough to send shivers down their spine. In fact, the fear of public speaking among people even outranks the fear of death.

Nevertheless, this is one of those fears you will need to overcome at some point. There might be some future situations where we might have to stand and present ourselves to other people. Above all, the ability to speak in public is an asset and it comes with several advantages and benefits. It can not only boost some aspects of your personal as well as professional life.

What public speaking can do for you – Free public speaking tips


  1. To start with the basics, it gives you the confidence and ability to overcome your fears. There is nothing more empowering than gaining the ability to beat your fears and insecurities.
  2. Public speaking can contribute to the growth of knowledge. It helps you share whatever valuable ideas and thoughts you might have, with a larger group of people. In return, you also learn a lot when those people challenge your ideas and question your opinions. It allows you to develop a clearer picture of the subject.
  3. Networking is something that most of us will be doing at some point in our professional lives. It is necessary for several reasons. When you attend an event as a public speaker, you manage to establish yourself as a confident thought leader. This allows you to build contacts and open up doors for greater opportunities in the future.
  4. Public speaking helps you develop the ability to persuade. When you speak confidently and convincingly to a large group of people, persuading an individual to carry out a task becomes much easier.
  5. Public speaking is a good way to market yourself as a professional and also to market your business. With the proliferation of the internet, it is now possible to reach out to a global audience with your thoughts and ideas. This allows you to become recognizable on a much larger scale.
  6. It can also improve your critical thinking abilities. When you sit and prepare a speech for a seminar or a workshop, you automatically tend to focus on the quality of your work. You will be forced to do a lot of research in order to get the content right. It will help you develop better ways to deliver your content and design it with relevance.
  7. Your personal life also gains a lot from public speaking. The confidence you develop from public speaking can support you with building more personal relationships. It becomes much easier to socialize and make new friends.

How do public speaking workshops work?

Training in public speaking will have you speaking like a veteran orator in a matter of days. They provide a presentation courses on how to design and deliver quality presentations along with tips on how to deal with fear and hesitation in the presence of an audience. You can feel that you can benefit from these various programs. A public speaking workshop can show you how to improve public speaking skills.

Public Speaking Tips to Keep Your Audience Engaged


Public Speaking Tips to Keep Your Audience Engaged

One of the main differences between an average speaker and a good speaker is that a good speaker possesses the ability to engage with people and keep them attentive. Good speakers are aware about how to make a connection with their audience.

It isn’t enough to just make your audience listen to you. The authenticity of your public speaking skills is best represented when your audience understands what you are trying to communicate in the first instance (no repetitions).

How to Keep Your Audience Attentive With Effective Speaking Skills

improving your public speaking skills

  1. The first rule of a good presentation or speech is to keep it short and sweet. Always remember to stick within the allotted time. In fact, it is advisable to take less time than what is allotted to you. This way you can even squeeze in a question and answer session at the end. This way, the audience will probably feel energetic enough to actually take part in some active feedback and discussion at the end.
  2. State the objective behind your presentation or speech. The audience deserves to know in advance what the talk is going to be about. By doing this, you arouse the audience’s curiosity as well as their interest.
  3. Maintaining a good posture and a fair amount of movement can help the audience stay focused on you. Being stationary can induce boredom. Remember that your energy as a speaker determines the energy levels of the audience. An active and energetic speaker always manages to keep the audience interested.
  4. Encourage participation through quizzes and games. This not only boosts interest but allows the audience to retain what was discussed.
  5. Incorporate media and other props into your presentation. This provides you with the ability to better communicate aspects of your presentation or speech, which may not be effective if you are just transmitting your ideas orally.
  6. If you are conducting a sales or product demonstration, encourage the audience to test or try out the product. This keeps the audience attentive and also makes for a great marketing strategy that might eventually end in a successful sale.
  7. Enhance your content with stories and personal experiences. This adds more credibility to your presentation and peaks the interest of the audience.
  8. Giving out brochures and leaflets at the end of the presentation can help with communicating more voluminous or detailed information. It can also encourage involvement from the audience’s end.
  9. Use humor in your presentations. It is probably the most effective attention-grabbing technique there is. Laughter is known to stimulate the release of a hormone called adrenaline, which will help make the audience more responsive and even improve their memory. This means that the content you share will also be absorbed better.

 Developing  Public Speaking Skills

public speaking tips

You can make use of our Public Speaking skills and Presentation skills programs to improve your skills. There are public speaking training programs are designed with a blend of coaching, knowledge, and practice to help you master the art of public speaking.

Using Visualization in Public Speaking



How To improve Public Speaking Skills

Public Speaking isn’t for everyone, but with some public speaking training you can get better at it and go on to become an impressive speaker. If you run a business or hold a leadership position in an organization, chances are there will often be occasions where you need to take the stage and address a group of employees, a larger audience of stakeholders, or even clients. Thankfully, there are some methods like visualization that can help you make the right impression.


Public Speaking Exercises

Before you begin a visualization exercise, you need to clear your mind this will relieve your public speaking anxiety. Find a comfortable space and relax your body and mind in a quiet room. Breath deeply and then begin to picture what things will be like on the day you need to make that speech or presentation. Imagine yourself taking the stage, feel the excitement at sharing what you have prepared with your audience. Make an impactful beginning, designed to impress your listeners. Draw them in as you go on. Picture yourself walking calmly up and the feeling of success as you run through the speech. The key is to just think positive thoughts. It helps immensely to have a professional guide you through visualization for public speaking the first time you try it.


Know your audience


It always helps to know the who’s, what’s and whys of your speech. Who will your audience be? What do they want to learn from you today? Why should they keep listening to what you have to say? Give them reasons to pay attention, make their time spent worthwhile. Note that this isn’t restricted to the stage and speeches. These skills can stand you in good stead when you’re called on to make a public presentation as well. If it is a client presentation, know who you will be addressing. If you haven’t met them before, find out a bit more about them. It sometimes helps to see what they look like, so you will be talking to a familiar face. If it is a larger audience at a conference, find out the demographic mix so that your speech dwells on things that are of interest to them and skims over what they are already experts at or won’t be interested in. Picture what they might look like. Imagine the venue filled with people when you take the stage. Watch them hang on your every word. Feel the applause wash over you as you give them interesting bits of information or a solution to their business problems.


Training in Public Speaking


Professional public speaking skills training can help you overcome your fear of the stage and audiences. Public Speaking workshops can show you how to be a better speaker, how to overcome mid-speech crises and even how to weave your speech into an evocative story. Visualization is a valuable skill in the public speaker’s arsenal and going through public speaking training can help you get learn this technique and many others.





Be prepared


Run through your presentation or speech in your mind so that you have the confidence to deliver it without referencing your notes. But do keep some notes handy should you need them. Go through the steps of visualization a few times before D-day so that you are ready and raring to go. Engage the help of a trainer with the requisite credentials – like Leaders Speakers. If you have done your homework and put the skills learned in the training sessions into practice, you are likely to deliver a memorable presentation. Strike it lucky and you will get rave reviews!


How to Develop an Inclusive Team Culture


Team Culture Assessment

As the workplace grows and continues to evolve into a more global structure with specific employee roles, creating an inclusive team environment and developing team culture is the need of the hour. Though top and middle management constantly develop several policies to encourage inclusion, they are generally useless without real effort.

One of the key aspects of a successful inclusion policy is to actually make sure that you implement it. Apart from providing equal opportunities for growth, employees must be given the necessary amount of freedom to embrace their true identities, personalities and should be appreciated for their contribution. It is highly counter-productive to group employees into certain sections rather than treat them as individuals with unique strengths.

Why Inclusion is Necessary for Team Environment

Not only is it valuable to have an inclusive work structure, it is also required by law to provide equal treatment to all employees.

There are several issues that tend to crop up when dealing with a diverse group of employees. Ask questions such as how much are the employees engaged in decision making or does your company even encourage employees to participate in decision making? Is every single employee given similar benefits or do only some of them have access to it?

Not paying attention to such details can result in employees feeling left-out and demotivated. This can result in severely negative consequences for your company in the long run.

team building 1

How to create an environment of inclusion for a positive team culture

There are several ways to implement an inclusive team culture in the work place. To start off, develop a specific set of objectives that encompass the principles of an inclusive workplace. For this, you could collect input from the entire hierarchy of employees to gain a wider perspective.

Communication is the key to understanding your employees better. Ensure that there are systems in place to help your employees communicate better. Timely feedback to their suggestions and ideas is a must and so, it must be prioritized.

Even in terms of infrastructure, make sure that none of your employees feels singled out. For instance, providing accessible features for older or disabled employees is a good way to boost their morale.

No policy is effective unless employees themselves are involved in carrying out the objectives. Engage with your employees and discuss the importance of an inclusive work culture. Ask them to take individual steps that would help propagate such a system.

team culture activities

Advantages of inclusion in the work place

There are innumerable advantages to creating an inclusive structure in the work environment. One of the most basic benefits is that, employees tend to contribute more if they feel like they are part of the team.

It allows employees from diverse backgrounds to see from each others’ perspective ultimately resulting in more productivity. It also minimizes dispute and provides a platform for proper conflict resolution. In fact, it can even help you weed out highly uncooperative employees who only serve as a hindrance to the overall progress of your business.

If you need advice on strategies for building an inclusive environment at your office, then get in touch with us. At Leaders Speakers, we provide programs that are designed to give you the exact results that you are hunting for.